The City of Spokane's official website features a welcome page that acts as a prerequisite for users before they can access online services. It underscores the necessity of using an updated web browser, with cookies and JavaScript enabled, to ensure the site functions optimally. The page checks users' browser status and provides immediate feedback regarding their settings. If users have an outdated browser or disabled cookies and JavaScript, they receive clear instructions on how to address these issues. Additionally, the site offers direct links to download popular browsers such as Chrome, Firefox, Safari, Opera, and Internet Explorer, making it easier for residents to access essential services.

This proactive approach not only enhances user experience but also ensures that citizens can effectively interact with local government services. By emphasizing modern web standards, Spokane demonstrates its commitment to improving digital accessibility for all. Ultimately, this initiative fosters better communication between the City of Spokane and its residents, contributing to a more engaged community.