Spokane City utility bills cover essential services, including water, wastewater, stormwater, and solid waste collection, impacting over 86,000 customers in the area. To support low-income residents, the city offers the U-Help program, allowing eligible individuals to receive direct financial assistance for their utility bills. Customers can also take advantage of interest-free payment plans to help manage their utility expenses. The city's focus is on delivering reliable, understandable, and affordable services, with utility rates being reviewed annually by elected officials to maintain predictability and fairness. Spokane encourages residents to lower their utility costs by reducing water consumption and increasing recycling efforts.

The city provides various resources for assistance, including the Residential Assistance page, which offers information on available programs. As part of its commitment to customer service, Spokane strives to make utility bills transparent and manageable for all residents. This approach reflects the city’s dedication to community well-being and financial support for those in need.