A community survey conducted by Embold Research for the City of Olympia highlights mixed perceptions among residents regarding city services and direction. While many value the city's natural environment and cultural offerings, 75% feel Olympia is on the wrong track, with 85% dissatisfied with housing and homelessness services. Recent initiatives, such as the establishment of a Regional Housing Council and supportive housing options, aim to tackle these pressing issues. Additionally, concerns about safety, particularly in downtown areas at night, were voiced by residents. The city is actively working to improve public safety perceptions through community engagement and the implementation of police body cameras.

Despite the challenges, city officials are committed to enhancing communication and incorporating resident feedback into strategic planning. The survey results will play a crucial role in shaping future actions and policies, reflecting a dedication to building a more inclusive and responsive community. While progress is being made, the city recognizes the need for ongoing efforts to meet community expectations.