The City of Mill Creek has unveiled a convenient daily walk-up passport service, aiming to improve access for residents while maintaining essential COVID-19 safety protocols. This service utilizes the innovative NextME app and QR codes, enabling visitors to check in remotely and wait in their vehicles until notified. Administrative Supervisor Jodie Gunderson expressed enthusiasm about the new option, which complements existing appointment-based services. With the holiday travel season approaching, the article cautions that routine passport processing can take up to 18 weeks, urging travelers to apply well in advance. For those seeking quicker service, expedited processing is available for an additional fee, yet it still may take up to 12 weeks.

Visitors to City Hall must ensure they have the necessary documents, including proof of citizenship and valid ID, before arriving. The article also mentions alternative options, such as mail-in renewals for eligible adults. Overall, the new walk-up service represents a significant improvement over pre-pandemic procedures, which often required long wait times in crowded spaces.