Mill Creek's City Hall has officially reopened its doors to the public for in-person services, signaling a return to normal operations following the lifting of COVID-19 restrictions across Washington state. Open from 8:00 a. m. to 5:00 p. m.

, Monday through Friday, the facility has implemented strict safety measures, including mandatory mask-wearing and temperature checks for all visitors, regardless of vaccination status. Residents are encouraged to call ahead to schedule appointments for specific services such as passport processing, police report requests, and building permits, fostering a more organized and efficient visit. While in-person services are available, the city still promotes the use of online services, ensuring that stakeholders have multiple avenues for assistance. The city also emphasizes the importance of public feedback through its dedicated system for reporting local issues like potholes. This reopening not only facilitates direct access to city services but also reflects the city’s commitment to public health and safety.

Additionally, City Council meetings remain open to the public, further enhancing community engagement. This transition marks a pivotal moment for Mill Creek as it navigates post-pandemic recovery while prioritizing the needs of its residents.