The City of Lynnwood has successfully completed upgrades to its utility billing payment system, which will enhance the convenience for utility customers. Users are required to log in and take necessary actions by November 15, 2024, to continue utilizing auto-payment services. While existing logins will remain valid, customers must re-enroll in auto-pay through the new platform. The upgraded system introduces several new features, including Quick Pay, which allows users to make payments without needing to create an account. Additionally, a new E-check payment option is available for all payment types.

Customers can also schedule payments in advance, providing greater flexibility in managing their utility bills. The City has provided detailed instructions on how to navigate the new system and encourages users to visit the official website for further information. For assistance, customers can reach out to the utility billing department via phone or email.