On January 21, 2025, Comcast experienced major service disruptions in South King County due to vandalism at its facilities in Tukwila. The incident involved the intentional cutting of cable lines, impacting cities such as Kent, Renton, and Normandy Park, leaving many residents without Xfinity service. Comcast's network maintenance teams quickly responded to the scene, determining that repairs would require additional safety precautions before restoring service. The company emphasized the critical nature of community cooperation, encouraging residents to report any suspicious behavior that could lead to such disruptions in the future. Customers needing assistance were directed to visit the Xfinity Retail Store in nearby Tukwila, as the Renton store was also affected.

Comcast acknowledged the inconvenience caused by the outage and thanked customers for their understanding during the repair process. This incident underscores the increasing vulnerability of essential services to acts of vandalism and highlights the importance of community awareness. As the situation develops, residents are advised to stay updated on service status through the Xfinity app or website.