Starting January 2025, the City of Issaquah will implement an additional service fee for credit or debit card and eCheck payments for utility billing. This fee aims to streamline municipal services while managing operational costs. Residents can manage their utility accounts online, setting up auto-pay and reviewing payment history. The online system allows for one-time payments without registration, simplifying the billing process. For questions regarding water, sewer, or stormwater services, residents can contact the city directly at 425-837-3070.

The city has also partnered with local service providers for garbage, recycling, and energy services, ensuring comprehensive utility management. These changes reflect Issaquah's commitment to enhancing service efficiency and customer satisfaction while maintaining clear communication and support for residents.