The Utility Billing payment portal for the City of Everett is currently experiencing intermittent outages, requiring users to contact Utility Billing at 425-257-8999 if they encounter an error while processing payments. The Everett City Council has approved a new rate ordinance for 2025-2028, aimed at funding essential infrastructure projects mandated by the Department of Ecology and addressing the needs of aging utility systems. Links to a council briefing and presentation slides provide further details about the rate increase and its implications. For residents facing difficulties in paying their utility bills, several assistance programs are available, including options through Catholic Community Services and the Snohomish County Human Services. The article emphasizes the importance of using the official City of Everett’s bill pay system, warning against third-party payment platforms that might delay processing and lead to late fees.

By highlighting the city’s commitment to improving utility services and supporting residents in need, the article underscores its relevance to the local community. Additionally, essential contact information and resources are provided to ensure residents have access to necessary assistance. This article serves as a vital communication tool for Everett residents concerning utility services and payment options.