On September 15, the City of Dallas will perform essential system maintenance for Dallas Water Utilities, scheduled from 3 a. m. to 3 p. m. During this period, residents will not be able to make payments through the DallasGo website or via telephone, which could affect many users relying on these services.

The city has expressed its apologies for any inconvenience this maintenance may cause. To assist residents, alternative payment locations have been provided, which can be accessed through the link: bit. ly/DWUPayStations. This proactive communication is part of the city's commitment to keeping residents informed about service changes. The maintenance aims to enhance the overall efficiency of the utilities' systems and ensure a better user experience in the future.

The city urges residents to take note of this schedule and to utilize alternative payment methods as needed. By keeping the public informed, Dallas Water Utilities aims to minimize disruptions to residents' daily activities.