Dallas Water Utilities Customers Notify Residents About Service Lines Status

Dallas Water Utilities (DWU) is proactively notifying its customers about the status of their water service lines in light of the recent changes to the Environmental Protection Agency (EPA) lead and copper rule. This updated regulation requires water utilities nationwide to inform residents about the materials used in their service lines, specifically identifying any that are classified as lead, galvanized, or otherwise unknown. DWU's initiative aims to empower residents with knowledge about the potential health risks associated with these materials, particularly lead, which is known to be harmful. The notifications are designed to promote transparency and public health, reflecting DWU's dedication to maintaining water quality standards. Residents receiving these letters are encouraged to carefully review the information and seek clarification if necessary.

This move not only aligns with federal regulations but also fosters trust between the utility and the community it serves. DWU emphasizes its ongoing commitment to ensuring safe drinking water for all Dallas residents. The utility encourages proactive engagement from residents to address any concerns regarding their service lines.