Dallas Water Utilities (DWU) has initiated a campaign to inform residents about their water service lines in light of new regulations from the Environmental Protection Agency (EPA) concerning lead and copper. The updates require utilities across the United States, including DWU, to notify customers whose service lines are made of lead, galvanized materials, or are classified as unknown. These notification letters aim to ensure that residents are aware of potential lead exposure risks in their drinking water. DWU emphasizes the importance of this communication as part of its commitment to public health and safety. The agency’s actions reflect a significant shift in regulatory requirements aimed at improving water quality and reducing lead levels nationwide.

Residents receiving the letters are encouraged to reach out to DWU for further information regarding their specific service line materials. This initiative not only fosters transparency but also empowers residents to take informed actions regarding their water safety. Overall, DWU's proactive approach aligns with national efforts to enhance drinking water safety and compliance.