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Bellevue Seeks Community Feedback to Improve Chatbot

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The City of Bellevue is actively soliciting feedback from residents regarding its chatbot service, which is designed to assist users in finding information on the city's website. By encouraging community input, Bellevue aims to refine the chatbot's capabilities and enhance its overall user experience. The feedback collected will play a crucial role in improving the AI's ability to connect users with relevant content, ensuring that the chatbot becomes a more effective resource. This initiative underscores the city's commitment to utilizing technology for better public service and community engagement. Residents are invited to share their thoughts and experiences, which will directly influence the development of this digital tool.

The city's focus on user-centered design reflects a growing trend among local governments to adopt innovative solutions for citizen interaction. Bellevue's chatbot feedback process not only aims to enhance the tool but also fosters a sense of community involvement in local governance. Through this initiative, the city hopes to empower residents and streamline access to vital information.


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